Housing
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SC2002 HOUSING INSTRUCTIONS & POLICIES
(update as of Nov. 4, 2002)
All conference hotels are currently in "sold
out" status. If you need to make a NEW reservation,
please contact the Baltimore Area Convention &
Visitors Association (BACVA) Housing Bureau Call Center
at 506.433.7966. If you need to change or cancel an
existing reservation, please contact your hotel direct.
A listing of the phone numbers is available in the
Hotel Amenities Chart.
Information regarding location of the conference hotels
is on the Housing Map.
All
hotels are in compliance with the Americans with Disabilities
Act (ADA): guest rooms, common areas, meeting facilities
and transportation services are within ADA requirements.
FOR
INFORMATION AND ASSISTANCE REGARDING HOUSING OR MEETING
SPACE, PLEASE CONTACT:
Debbie Huszar, SC2002 Housing Coordinator
c/o Task Handlers, Inc.
503.722.2262
info@taskhandlers.com
From
November 15 - 22, 2002, you may contact the Housing
Coordinator in the SC2002 Conference Office located
at the Baltimore Convention Center.
DEPOSITS
A credit card guarantee of $150.00 per room is required
at the time of reservations. Total occupancy tax is
12.5% (subject to change). ALL ROOMS MUST BE GUARANTEED
WITH A CREDIT CARD OR YOUR RESERVATION WILL NOT BE
MADE!
GUARANTEES
AND CANCELLATIONS
Guaranteed reservations are typically held until
6:00am the following morning, at which time the reservation
and deposit are forfeited and a "no show"
charge may be applied (individual hotels discretion
for fees). However, each hotel has its own guarantee
policy, so if you are going to arrive after midnight,
it is important you notify the hotel of your planned
late arrival to ensure your reservation and avoid
any "no show" or cancellation fees.
Cancellations
made after 8pm Eastern Time on October 11th
will be charged a $25 cancellation - processing fee
by *PASSKEY. Cancellations made after 8pm Eastern
Time on November 4th will be charged a $150.00
cancellation fee by the assigned hotel. If you cancel
a room, keep your cancellation number. This is your
proof of cancellation should there be a dispute about
billing. *Your credit card statement will actually
say "Passkey", BACVAs Housing API
Service. Please make note of this to avoid chargeback
confusion.
CHANGES
AND EARLY DEPARTURES
Changes to existing reservations must be made directly
with your hotel. At time of check-in, verify your
departure date. Lack of notification may result in
an early departure fee (at the discretion of individual
hotels).
DEADLINE
for Housing Reservations guaranteed at the conference
rate: Friday, October 11, 2002. Reservations
received after the cut-off date are accepted on a
"space available" basis and cannot be guaranteed
at the conference rates.
MEETING
ROOM SPACE
For exhibitors who require meeting room or reception
space at any of the conference hotels, please contact
Debbie Huszar, SC2002 Housing Coordinator, for information
at: info@taskhandlers.com
or call 503.722.2262.
HOTEL
LOCATIONS AND TRANSPORTATION
Most of the conference hotels are located within easy
walking distance of the Baltimore Convention Center
(BCC). Conference bussing will be NOT provided this
year. There are skywalks for some of the hotels adjacent
to the BCC. See Housing
Map and Hotel
Amenities Chart for details.
Car
rental services are available at the airport, train
station and most hotels. Check with your hotel for
the specific car rental service on their property.
SuperShuttle (1.800.258.3826) provides transportation
services to and from the BWI airport at half-hour
intervals from 5:45am until 11:45pm (go to service
desk in baggage area to get boarding pass for shuttle).
First trip from hotels arrives at BWI at 6:55am. Their
rate is currently $11 one-way or $18 round trip. Round
trip tickets available at BWI Airport only. Taxi service
and private town car services are approximately $15-$40
plus tip, one-way from the BWI (Baltimore) airport
to the Conference Hotels (approx. 15 - 20 minutes
depending on traffic and direct route). BWI Limo Service
(aka Private Car) is offering conference participants
a one-way rate of $28 from BWI to any hotel in the
Inner Harbor/Downtown area or back to the airport
from the hotels or convention center. Call, 1.800.685.0888
or 410.519.0000 for reservations. The Light Rail service
is now available to downtown Baltimore from BWI (Baltimore)
Airport. The service operates every 17 minutes, Monday
through Friday, 6:00am to 11:00pm, Saturday, 8:00am
to 11:00pm, and Sunday and holidays from 11:00am to
7:00pm.
PUBLIC SAFETY AND ESCORT SERVICE
Visitors to any city should take steps to reduce their
vulnerability to crime. Walk with others, especially
at night. Check with your hotel information desk before
visiting an unfamiliar neighborhood. Read the security
information available at your hotel.
The
City of Baltimore has Public Safety Guides available
in the convention center area and are identified by
their bright yellow polo shirts, blue hats and pants.
They are on the streets for assistance or escorting
people to and from the conference hotels and convention
center during the hours of 10:00am - 11:00pm. For
specific escort needs, please call the "Downtown
Partnership Escorts" office during business hours
(8:30am - 5:00pm) at 410.244.1030. During non-business
hours, please call 410.244.8778 for the supervisor
on call.
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